FAQ | Bright Bridge Futures

Do you provide legal advice or representation?

No. Bright Bridge Futures provides SEND advocacy and guidance only.

Is the service independent?

Yes. Bright Bridge Futures does not work on behalf of schools or Local Authorities.

Have you worked within Local Authorities?

Yes. Previous professional roles included Local Authority SEND services. There is no current affiliation.

Will you communicate with schools or the Local Authority for me?

Support varies. We help families prepare and engage effectively. Parents and carers remain the primary representatives.

How quickly will you respond?

We aim to respond within 24–48 hours.

Is information kept confidential?

Yes. Information is treated confidentially and handled in line with GDPR principles.